Crystalo365

Water dispenser installation and service

Water filtration for home and business — from consultation to scheduled service. One partner for the whole cycle.

What we do

Consultation & selection

A free consultation — we listen and match you with the solution that fits your needs.

On-site delivery

We bring the unit straight to your address.

Installation

Professional setup straight to the mains — standard installation is included in the unit price.

Regular filter changes

We change the filter about every 6 months — depending on usage conditions.

Technical support

Maintenance and support — scheduled upkeep to keep your unit running properly.

How it works

  1. Consultation

    Get in touch — a free consultation and needs assessment.

  2. Selection

    We match you with the right model.

  3. Delivery & installation

    Installation in Tbilisi — usually within 24 hours of your order, across Georgia — within 2 days.

  4. Scheduled service

    We change the filter and maintain the unit — on time.

What we need to know before installation

The water dispenser connects directly to the mains. We discuss the preferred location and connection conditions during the consultation so that the model and installation work suit your premises.

  • The city and the address where service is needed.
  • How many people will use the dispenser and how many units you need.
  • Where you would like the unit to stand and the existing water connection arrangements.
  • Your preferred installation time and choice of purchase or subscription service.

Installation and maintenance questions

How are standard installation and additional work handled?

Standard installation is included in the unit price. If additional work is needed at your premises, its scope and terms are agreed in advance. For subscription service, delivery and installation terms are recorded in the contract.

How often is the dispenser filter replaced?

We replace the filter about every 6 months, depending on usage conditions. Crystalo365 manages the schedule and reminders; the exact service terms are recorded in your offer and agreement.

Is service available outside Tbilisi?

Yes, we serve customers across Georgia. Installation in Tbilisi usually takes place within 24 hours of your order, and across Georgia within 2 days. We agree the specific address and installation time in advance.

What warranty applies to the unit?

The dispenser comes with a 1-year warranty. Clarify the warranty and ongoing service terms when reviewing your offer and contract.

How do I arrange technical service for my Crystalo365 dispenser?

Contact us using the phone number on the website or WhatsApp. Tell us your address, which unit you use and what you need help with. We will plan the next steps according to the agreed service terms.

Which service do you need?

Get in touch — we’ll find the solution tailored to you.